Stephen HackettAI and humans are teaming up to transform customer service. AI boosts speed and efficiency, handling routine tasks, while humans provide empathy, creativity, and complex problem-solving. This balance drives better CX, higher satisfaction, and customer loyalty.
Stephen HackettAI is reshaping customer experience with speed, personalisation, and efficiency. But as Zoom’s success and CBA’s struggles show, balancing automation with the human touch is key to building trust and delivering real value
Stephen HackettMaximise ROI on tech investments with 186Kloud. We help mid-market and enterprise firms define needs, select vendors, secure terms, and drive adoption for lasting digital transformation success.
Stephen Hackett186Kloud and Worldpay team up to deliver secure, scalable, and user-friendly payment solutions that streamline business transactions and build trust through innovation and transparency.
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